Privacy Policy

Privacy Policy

NoorNest operates this store and website, including all related information, content, features, tools, products, and services, in order to provide customers with an online shopping experience.

This Privacy Policy explains how NoorNest collects, uses, shares, stores, and protects personal information when you visit noornest.us, place an order, contact us, or otherwise use our services.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you.

Depending on how you interact with our website, we may collect or process the following types of personal information:

  • Contact information, such as your name, email address, phone number, billing address, and shipping address

  • Order and transaction information, such as products viewed, items added to cart, purchases, returns, exchanges, cancellations, and order history

  • Payment-related information, such as payment method, payment confirmation, transaction details, and billing information

  • Account information, such as username, password, preferences, saved details, and account settings, if you create an account

  • Communication information, such as messages, support requests, emails, and information you provide when contacting us

  • Device information, such as IP address, browser type, device type, operating system, network information, and unique identifiers

  • Usage information, such as pages viewed, products viewed, clicks, browsing activity, shopping activity, and interactions with our website

  • Marketing and advertising information, such as preferences, ad interactions, and engagement with promotional emails or online ads

We may also collect information through cookies, pixels, tags, analytics tools, advertising tools, and similar technologies.

2. Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, when you place an order, create an account, contact us, subscribe to emails, or provide information through our website

  • Automatically through our website, including through cookies, device data, usage data, analytics tools, and similar technologies

  • From service providers, including payment processors, shipping partners, analytics providers, customer support tools, and technology providers

  • From third-party partners, such as advertising platforms, marketing partners, fraud prevention services, or other business partners where permitted by law

3. How We Use Personal Information

We may use personal information for the following purposes:

To Provide and Improve Our Services

We use personal information to:

  • Process and fulfill orders

  • Process payments

  • Arrange shipping and delivery

  • Provide order confirmations and tracking updates

  • Manage returns, refunds, cancellations, and exchanges

  • Respond to customer service inquiries

  • Maintain customer accounts

  • Remember preferences and shopping activity

  • Improve our website, products, services, and customer experience

For Marketing and Advertising

We may use personal information to:

  • Send marketing emails or promotional messages

  • Show online advertisements

  • Recommend products that may be relevant to your interests

  • Measure advertising performance

  • Improve marketing campaigns

  • Understand how customers interact with our website

You may opt out of promotional emails by using the unsubscribe link included in our emails.

Even if you opt out of marketing emails, we may still send non-promotional messages related to your orders, account, transactions, or customer service requests.

For Security and Fraud Prevention

We may use personal information to:

  • Protect our website and customers

  • Detect and prevent fraud

  • Verify payment and order information

  • Investigate suspicious activity

  • Enforce our policies

  • Prevent misuse of our website or services

For Legal and Operational Reasons

We may use personal information to:

  • Comply with applicable laws and regulations

  • Respond to valid legal requests

  • Maintain business records

  • Resolve disputes

  • Enforce our Terms of Service and store policies

  • Protect our rights, customers, business, and services

4. How We Share Personal Information

We may share personal information with third parties when necessary to operate our store, provide services, process orders, improve customer experience, or comply with legal obligations.

This may include sharing information with:

  • Shopify, which powers our online store

  • Payment processors, to complete transactions

  • Shipping and fulfillment partners, to deliver orders

  • Customer support tools, to respond to inquiries

  • Analytics providers, to understand website performance

  • Advertising and marketing partners, to measure and improve advertising

  • Fraud prevention and security providers, to protect customers and our store

  • Professional or legal service providers, when necessary for business or compliance purposes

  • Government authorities or legal parties, when required by law or valid legal process

We do not share personal information for unrelated purposes without a valid business, legal, or operational reason.

5. Relationship with Shopify

NoorNest is powered by Shopify, which provides the ecommerce platform we use to operate our online store.

When you use our website, place an order, or interact with our store, certain personal information may be collected and processed by Shopify in order to provide and improve the services.

Information submitted through our store may be transmitted to Shopify and certain third-party providers, including providers located in countries other than where you live.

Shopify may also process personal information according to its own privacy practices. You may review Shopify’s consumer privacy information through Shopify’s official privacy resources.

6. Cookies and Similar Technologies

NoorNest may use cookies, pixels, tags, analytics tools, advertising tools, and similar technologies to operate and improve our website.

These technologies may help us:

  • Keep the website functional

  • Remember preferences

  • Analyze website traffic

  • Understand shopping behavior

  • Improve product pages and store experience

  • Support advertising and marketing activities

  • Measure advertising performance

  • Prevent fraud and improve security

You may be able to control cookies through your browser settings.

Please note that disabling cookies may affect website functionality, checkout experience, saved preferences, or certain store features.

7. Targeted Advertising and Privacy Choices

Depending on where you live, certain privacy laws may give you the right to opt out of the sale, sharing, or targeted advertising use of personal information.

If you would like to submit a privacy choices request, please contact us at:

Email: hournvxouser@gmail.com

Please include “Privacy Choices Request” in your message so we can identify and process your request more efficiently.

If you visit our website with a Global Privacy Control (GPC) opt-out signal enabled, we will treat it as a request to opt out where required by applicable law.

Your privacy choices may apply only to the browser, device, account, or email address associated with your request.

8. Third-Party Websites and Links

Our website may contain links to third-party websites, apps, tools, payment services, shipping services, social media platforms, or other online services.

We are not responsible for the privacy practices, security, content, accuracy, or policies of third-party websites or services.

If you visit a third-party website or use a third-party service, you should review its privacy policy and terms before providing personal information.

9. Children’s Privacy

Our website and services are not intended for children under the age of majority in their place of residence.

We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us so we can review the request and take appropriate action where required by law.

10. Security and Retention of Information

We take reasonable steps to protect personal information and maintain appropriate security measures.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee perfect security.

We recommend that customers avoid sending sensitive or confidential information through unsecured channels.

We retain personal information for as long as reasonably necessary to:

  • Provide services

  • Process orders

  • Maintain customer accounts

  • Resolve disputes

  • Prevent fraud

  • Comply with legal obligations

  • Maintain business records

  • Enforce our policies

Retention periods may vary depending on the type of information, business needs, and legal requirements.

11. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include:

  • Right to Access / Know: You may request information about the personal information we maintain about you

  • Right to Delete: You may request deletion of certain personal information

  • Right to Correct: You may request correction of inaccurate personal information

  • Right to Portability: You may request a copy of certain personal information in a portable format

  • Right to Opt Out: You may request to opt out of certain targeted advertising, sale, or sharing activities where applicable

  • Right to Manage Marketing Preferences: You may unsubscribe from promotional emails at any time

These rights are not absolute and may apply only in certain circumstances. We may deny or limit a request where permitted or required by law.

We may need to verify your identity before processing certain requests.

To exercise your privacy rights, please contact us at:

Email: hournvxouser@gmail.com

12. Authorized Agents

Where permitted by applicable law, you may authorize another person or agent to submit a privacy request on your behalf.

Before processing a request from an authorized agent, we may require proof of authorization and may ask you to verify your identity directly with us.

We may refuse a request if we cannot verify the identity, authority, or validity of the request as permitted by law.

13. Complaints

If you have concerns about how we collect, use, or process your personal information, please contact us first so we can review your concern.

Depending on where you live, you may also have the right to appeal our decision or lodge a complaint with your local data protection authority.

14. International Transfers

NoorNest may transfer, store, and process personal information outside the country where you live.

This may happen when we use Shopify, payment processors, shipping partners, analytics providers, advertising partners, customer support tools, or other service providers located in different countries.

Where required by applicable law, we rely on appropriate transfer mechanisms or safeguards for international data transfers.

By using our website, you understand that your information may be processed in countries with privacy laws that may differ from those in your country of residence.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, legal requirements, or operational needs.

When we update this Privacy Policy, we will post the revised version on this page and update the effective date where applicable.

Your continued use of our website after changes are posted means you acknowledge the updated Privacy Policy.

16. Contact Information

If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, please contact us:

NoorNest
Email: hournvxouser@gmail.com
Website: https://noornest.us
Business Type: Online Retail Store
Main Category: Muslim Products & Lifestyle Essentials